Shipping policy

Standard Shipping (India)

  • Serviceable locations
    Orders are delivered across most pincodes in India through trusted courier partners.

  • Order processing time
    Orders are usually processed and handed over to the courier within 1–2 working days (excluding Sundays and public holidays).

  • Standard delivery time
    After dispatch, standard delivery typically takes 3–7 working days for metro and major cities, and up to 7–10 working days for remote or non-serviceable locations, depending on the courier.

  • Shipping charges

    • Either flat-rate (e.g., ₹X per order) or free shipping above a minimum order value (you can set this threshold).

    • Any additional charges (such as special handling for large items) will be shown at checkout.

  • Cash on Delivery (COD)
    COD may be offered on selected pincodes and order values, and can carry a small convenience fee to cover handling costs.

  • Tracking & updates
    Once shipped, you receive a tracking link via SMS/WhatsApp/email to follow your order status until delivery.

  • Delays & exceptions
    Delivery timelines may be affected by festivals, strikes, extreme weather, or courier operational issues. Such delays are outside Saudebaz’s direct control, but support will help with escalations where possible.